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Frequently aSked Questions

What is Physiotherapy?

Physiotherapy is a healthcare profession concerned with human function, movement and maximising quality of life.  Physiotherapists use a scientific, evidence based approach to assess, diagnose and treat injuries, illnesses and disability.  Importantly physiotherapy also focuses on prevention of disease and disability. Physiotherapists work in partnership with their patients, assisting them to overcome movement disorders, which may have been present from birth, acquired through accident or injury, or are the result of ageing or life-changing events.

What does a Physiotherapy Consultation involve?

A physiotherapy consultation involves the physiotherapist taking a thorough history of your current issue. This will incorporate gathering information regarding the onset and progression of your problem, combined medical history, any past injury history, how this is injury is affecting you and, importantly, your goals. A physical examination will be then undertaken after which time the physiotherapist will provide you with a diagnosis of your condition and a treatment plan.   


This is followed by the implementation of a range of treatment modalities specific to the individual. Treatment modalities may include

  • Hands on treatment including joint mobilisation and soft tissue massage

  • Instruction in therapeutic exercise

  • Identifying and modifying any predisposing lifestyle, work or training factors

  • Biomechanical analysis and correction as required

  • Taping

  • Dry needling

  • Education


You are encouraged to have an active participation in the treatment process by asking any questions you have and letting the physiotherapist know immediately if you are uncomfortable with any components of the treatment

Our physiotherapists place a strong emphasis on preventative healthcare. Our focus is on providing you with strategies to assist in preventing injuries from reoccurring and being able to self-manage, as much as possible, if symptoms do reoccur.

Do you need a Doctor’s Referral to see a Physiotherapist?

You do not need a Doctor's Referral to see a Physiotherapist for an appointment, however you might need to see your GP prior to your first in order to approve rebates for the following:

  • WorkCover / TAC

  • DVA 

  • Enhanced Primary Care

Is Physiotherapy covered under Medicare?

Unfortunately, in most cases, no. Some people are eligible to receive up to 5 Medicare subsidised physiotherapy sessions per year if they have a chronic condition (one that has been, or is likely to be, present for 6 months or more) on referral from their doctor.

What should I bring to my Physiotherapy appointment?

You generally do not need to bring anything into your physiotherapy appointment. However, medical history, specialist or GP letters, scans and other test results can be  helpful and should be brought in if available. Please wear clothing that will allow the injured area been seen fully. 

Can Physiotherapists refer for X Rays and other Scans?


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